Walt Disney was targeted by hackers who obtained sensitive internal company data, including revenue figures from its streaming services Disney+ and ESPN+, as well as its Genie theme park passes, according to a report.
A cybercriminal operation known as “NullBulge” uploaded more than 1.1 terabytes of data in July that also included internal Slack messages in which employees sound off on the company’s battle with Florida Gov. Ron DeSantis over the so-called “Don’t Tell homosexual”. ” legislation.
NullBulge, which authorities believe is a lone US-based hacker, also released data including computer code and details about unpublished projects, according to The Wall Street Journal, which cited the group’s blog post.
NullBulge also obtained internal spreadsheets detailing the revenue generated by Disney’s Genie+ theme park passes in 2021.
Genie+ is the paid service where visitors to Disney World and Disneyland can purchase access to a “Lightning Lane” that allows them to skip the regular lines for major attractions.
The service, whose cost varies depending on the level of demand for rides, has emerged as a major revenue stream for the company.
According to documents included in the hack, Genie+ passes brought in more than $724 million in pre-tax revenue to Walt Disney World between October 2021 and June of this year.
Earlier this year, Disney made changes to the Genie+ system after guests complained that it was confusing and cumbersome.
The leaked documents also included internal spreadsheets for Disney+, the company’s streaming TV service.
According to the filings, Disney+ generated more than $2.4 billion in revenue in the quarter that ended in March — or 43% of revenue generated by the company’s direct-to-consumer business, which includes Hulu and ESPN+.
Disney does not publicly disclose revenue generated by individual streaming services — disappointing investors who have been eager for the data.
Some of the Slack channels that were raided by the hackers also contained personal information about staff on Disney cruises, such as passport numbers, visa details, places of birth and physical addresses, the Journal reported.
Hackers also got hold of Slack messages from more than 10,000 different channels containing conversations about job applicants, upcoming projects, employee programs and website development and advertising campaigns since 2019.
“We decline to comment on unverified information that The Wall Street Journal allegedly obtained as a result of the illegal activity of a bad actor,” a Disney spokesperson told the Journal.
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